Dec. 30, 2023

IPPS-A Update: Addressing System Upgrade Issues

Teammates, I wanted to provide you with an update on current issues that have occurred since the system upgrade. Thank you for your patience as we worked with developers to identify the source of the issues.  Reports from the field have helped tremendously to narrow down the cause.  Over the weekend we will implement a patch that will remove all

Dec. 27, 2023

IPPS-A Update: Re-submitting Absence Requests

Teammates, I wanted to provide you with an update on IPPS-A’s absence management process.  IPPS-A’s Self-Service Absence and HR Pro Absence Management pages have migrated to the Pay, Absence, Incentive Pay, and Deduction (PAID) page. Thank you to those who approved/ denied their pending requests by the 25 December 2023 deadline; we know this was a

Dec. 18, 2023

IPPS-A Update: Migration to PAID Page

Teammates, IPPS-A’s Self-Service Absence (My Absences Tile) and HR Pro Absence Management (Special Pay Requests Tile) pages will be migrated to the Pay, Absence, Incentive Pay, and Deduction (PAID) page on 27 December 2023. Hosting absence data on the PAID page will better meet Army needs with regard to data capture, workflow efficiencies, and

Dec. 13, 2023

IPPS-A Update: CRM Case Closures

Teammates, Customer Relationship Management (CRM) cases that have been stagnant within the same Provider Group for over 180 days will be closed. This enhancement will clean up approximately 25% (~10,000) of aged cases within the system, and will provide us a true picture of trends and issues across all components. Moving forward, the system will

Dec. 12, 2023

IPPS-A Updates: Holiday Absence, CRM Case Closures, etc.

Command Sergeant Major / Sergeant Major, We are fast approaching the one-year anniversary of Go-Live. As we continue to make progress, I want to thank you for encouraging your Soldiers to learn the system and provide us with their feedback throughout the past year. Your teams have worked hard to make IPPS-A a success, and your guidance has been

Dec. 8, 2023

IPPS-A Update: 1-Year Anniversary, PAIs, Latest Job Aids and Resources

Dear Gentle Reader, We are quickly approaching the one-year anniversary of Release 3 going live for HR Professionals and Leaders in all three components. It’s hard to believe that only 12 months ago, we were entering the Brownout/Cutover (BOCO) phase and ensuring system access to those who needed it. We’re always looking to the future, but this

Dec. 1, 2023

Chief Warrant Officer of the Branch (CWOB), CW5 Chad G. Bowen, Message to AG Corps Warrant Officers and the AG Corps Family, NOV 23

Greetings AG Corps Warrant Officers and the AG Corps Family! “Today is a Great Day”, because we are professionals who can support our Soldiers and Families! I am excited, grateful, and honored to be your representative as the 9th Regimental Chief Warrant Officer of the AG Corps. What a privilege to communicate with you and share my thoughts and

Nov. 20, 2023

IPPS-A Update: Infrastructure Updates, Absence Analytics, User Manual Input, Pinnacle Award and Resources

Teammates, Thank you for continuing to navigate the system and quickly bring issues to our attention for resolution. We could not do this without the help of HR Professionals and Soldiers in the field. Your engagement and enthusiasm for IPPS-A is greatly appreciated. Required Infrastructure Updates We are performing necessary updates to the

Oct. 31, 2023

IPPS-A Update: MILPAY Resources, ROWSECCLASS Issue, Validator Training and AUSA Recap

Teammates, We have had another busy month. Your patience and dedication to IPPS-A is greatly appreciated, and we thank you for continuing to provide us with feedback as we build upon the system together. IPPS-A MILPAY Resources IPPS-A currently only processes 10 Format Identifiers (FIDs) and 27 Transaction Identification Numbers (TINs). Other pay

Oct. 30, 2023

IPPS-A Update: Awards, Training, Promotions, PCS

IPPS-A has been live for the Total Force for almost 10 months. I am honored to take on the responsibility of leading IPPS-A into the future. We are pushing forward to incorporate Soldier feedback and address known issues. As we continue to make progress, I want to thank you for encouraging your Soldiers to become more familiar with IPPS-A, and to