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News | Dec. 27, 2023

IPPS-A Update: Re-submitting Absence Requests

I wanted to provide you with an update on IPPS-A’s absence management process. 
IPPS-A’s Self-Service Absence and HR Pro Absence Management pages have migrated to the Pay, Absence, Incentive Pay, and Deduction (PAID) page. Thank you to those who approved/ denied their pending requests by the 25 December 2023 deadline; we know this was a big undertaking, and your support has truly helped us improve the system.
We also understand the timeframe was tight, especially given the holiday season. Therefore, we’ve made some adjustments:
Pending absences have not been converted to a “Pending Converted Absence” status, but rather a “Saved” status. Soldiers and HR Professionals with pending absence requests prior to the migration can follow these simple steps:
  1. Access the Pay-Absence-Incent-Ded (PAID) page.
  2. Locate the request by selecting “Absences” in the entry type drop down.
  3. Choose “Saved” in the status dropdown menu.
  4. Select “Search.”
  5. Select the Amend/View icon to open the request.
  6. Re-submit the request.
NOTE: There is no longer a need to re-submit a request by opening a Customer Relationship Management (CRM) case.
We have multiple User Productivity Kits (UPKs) covering the functionality of Absences in IPPS-A. These can be found at the IPPS-A Additional Help and Documentation page. Uncheck the box labeled “Applicable,” and expand (+) “Compensate” and then “Payroll Absences” to find the applicable UPKs:
  • Create an Absence Request on Behalf of a Member
  • Approve or Deny an Absence
  • Cancel an Absence Request
  • View/Update an Absence Request
Thank you for your continued support and engagement as we improve IPPS-A. Please let us know if you have any questions — we are here to help.
IPPS-A FMD Director