Quick Tips: Accessing IPPS-A

  • IPPS-A Release 3: Available for all users.
    Self-Service Users Login: https://my.ippsa.army.mil
    Elevated Users Login:  https://hr.ippsa.army.mil/
  • Civilian personnel and sister service military members: If you need an IPPS-A account, contact your TRA to get you set up and added into the system. These users will require assistance to gain access to the system and enroll in training. Contact your organization’s TRA as soon as possible to be added as a POI and granted required roles and permissions to execute your duties.
  • If you need further assistance, you can access the knowledge base and FAQs through the IPPS-A Help Center tile on your Self-Service page or FAQs webpage; contact your supporting Readiness NCO, Unit Administrator, or S1/G1/J1 HR Professional; or submit a CRM Case (help ticket) within the system through the Help Desk tile.

IPPS-A Help Desk

Please submit a CRM Case in the system to the IPPS-A Help Desk with as much information as possible.

Online/Mobile Help Center

1. Login to IPPS-A.

2. Click the “IPPS-A Help Center” tile.

2a. For FAQs, enter a keyword into the top search field.

2b. To create a help ticket (known as a case), click on “Create a Case.”

Or call us at:
IPPS-A Toll Free Number 1-844-474-7772 (1-844-HR-IPPS-A) or 502-613-7777

Daily: 7 a.m. ET to 7 p.m. ET 
Leave a voicemail after hours for follow up the next business day. 

Email Help Desk Inquiries:

Drive the Change Teams Channel

Join the the IPPS-A Drive the Change Teams Channel 1 for updates, training information, and job aids on the new releases, click here.

General Questions

If you are not having technical issues and would like to contact the IPPS-A team for more information, or have a question about IPPS-A and do not currently have system access, fill out the following form and the team will respond as soon as they are able.

Mailing address:
2521 S Clark St., 7th Floor
Arlington, VA 22202

Email: usarmy.pentagon.hqda-ipps-a.mbx.ipps-a@army.mil

Media Inquiries: If you are a member of the media and would like to inquire about the IPPS-A program, please email: usarmy.pentagon.hqda-ipps-a.mbx.ipps-a@army.mil.

Change Champion Network
For regular briefs by the IPPS-A program on the most up-to-date information and resources for sharing information with respective commands, email IPPS-A to become a Change Champion.

Privacy Policy

IPPS-A’s Privacy Policy

DoD Privacy Program