The Mobile App 3.1 is Here! 

The IPPS-A login process is changing on 17 August, 2026, please read more here.

Mobile App iconThe IPPS-A human resources mobile application (app) allows Soldiers to access their personnel records using a mobile phone or tablet. The app provides Soldiers with self-service access to Army personnel records without requiring a common access card (CAC) for authentication and has the same level of sophistication and security that secure banking and personal service apps have today. Through the app, self-service transactions — including trouble tickets — are automated, paper-free and transparent from initiation to approval. The app is available for download on the Apple Store and Google Play Store.

Users can also CAC login into the app, allowing HR Professionals and Commanders to approve anywhere at anytime!


 

What can You do on the App?

Self-Service through DoD username/password

1. Update address and contact information
2. Self-Profess knowledge, skills and behaviors
3. View personal profile
4. View promotion points (semi-centralized)
5. Submit/track personnel actions requests (PARs)
6. View and apply for job openings (view marketplace vacancies)
7. Assignments (make elections and view assignment orders)
8. Request/view a payroll absence (leave)

 

CAC Access by Manager/HR Professional

1. Review and approve transactions
2. Non self-service/elevated user access

The IPPS-A app is the first in the Army to allow mobile access to an Army human resources system, with comparable commercial technology.

  • Soldiers have the flexibility to operate on the move, accessing their personnel records on a smartphone or tablet using their DS Logon.
  • Soldiers can submit help inquiries, request updates to their record, and monitor the status of their personnel actions through the app without an in-person trip to a G1/S1 shop.
  • Commanders and HR Professionals can access their elevated roles on a DoD smartphone or using a CAC reader on a personal device, allowing them to review and approve transactions without being at their desk or work station.
  • Transactions are automated, paper-free and trackable from initiation to approval — providing a level of transparency like never before.
  • Data is secured over a commercial network with the same level of sophistication that secure banking and personal service apps have today.
  • IPPS-A is part of the Army’s efforts to improve its date posture, informing the Army Data Plan to enable data-driven decisions.
Link to Informational one-pager on how to download the IPPS-A mobile app

Functions on the App Support View will allow users to:

  • Visit various IPPS-A Webpages
  • Access IPPS-A Social Media Pages
  • Call the IPPS-A Help Desk
  • Email the IPPS-A Help Desk for General Inquiries only. System support inquiries must be submitted through CRM when logged into IPPS-A.
  • Access the IPPS-A 101 Brief (pdf)

Functions on the App News Views will allow users to:

  • View the latest news updates from IPPS-A and the U.S. Army
  • Each news update is a clickable link that will take the user directly to the full article

DS Logon Requirement for App is Transitioning to myAuth

For Soldiers to log into the IPPS-A self-service portal (my.ippsa.army.mil) or IPPS-A app on any device, on any network, they must use their myAuth login. Simply login anywhere using your DS Logon and you will be prompted to create an account.

For the IPPS-A elevated user access portal (hr.ippsa.army.mil), there are four options:
  • From a personal phone, enroll in Army Bring Your Own Device (BYOD) program.
  • From a personal computer, install Army Virtual Desktop (AVD).
  • From government issued equipment, connect to NIPR via ethernet cable or VPN. 
  • From GFE cell phones, currently devices on AMD do not have VPN connectivity and access requires Hypori.
Download the IPPS-A Hypori and AVD instructions for more information.

Setup & Troubleshooting: myAuth / Okta Setup

If you have a myAuth account already and wish to utilize the Okta App for a more efficient way of logging into IPPS-A Self-Service, please follow these setup instructions.

  • Step 1 - Download the Okta Verify app from the Apple or Google Play stores.

    • You will use this for two-factor authentication when logging into IPPS-A Self-Service.

  • Step 2 - Ensure your myAuth account is setup for Okta.

    • 2.1 - Access https://myauth.dmdc.mil from a laptop or desktop with a CAC Reader.

    • 2.2 - After logging into myAuth, in the upper right corner, click on the drop down icon next to your name, and select “Account Settings”.

    • 2.3 - Click on “Manage Security Methods”.

    • 2.4 - Click on the Setup Button next to Okta Verify.

    • 2.5 - Choose Smart Card Authenticator.

    • 2.6 - Click on Set up under Okta Verify, and a QR code should display.

  • Step 3 - Open the Okta App on your device.

    • 3.1 - Click Add Account or the + sign above.

    • 3.2 - Click Organization.

    • 3.3 - On Import Account, click Skip.

    • 3.4 - Click Yes, Ready to Scan button, and scan the QR code on your computer.

    • 3.5 - Allow Push Notifications (Recommended).

    • 3.6 - Enable FaceID (Recommended).

    • 3.7 - Account Add (Click Done).

  • Step 4 - Log Into IPPS-A Self-Service

    • 4.1 - Open the IPPS-A app, ensure myAuth toggle is enabled, and click the Log In button.

    • 4.2 - On the myAuth sign in page click Sign in with “Okta FastPass."

       

For support, please contact:
DMDC myAuth Registration: Users can register for myAuth at https://myAuth.dmdc.mil
DMDC myAuth Support Page: Users can visit at https://myaccess.dmdc.osd.mil/identitymanagement/help/myauth.htm
DMDC Help Desk: Users can call 1-800-368-3665

If you still experience difficulties, please contact the IPPS-A Help Desk.

 

As of August 2026, subject to change.