Teammates,
The collaboration between our dedicated HR Professionals and the hardworking Soldiers in the field has been truly invaluable to our success. Your engagement and enthusiasm for IPPS-A is much appreciated.
I want to share with you some crucial updates, guidance, and resources:
Permanent Change of Station (PCS) Season
With PCS season quickly approaching, I want to emphasize that Soldiers must utilize IPPS-A tools and resources to learn and execute the proper procedures for PCS absence submissions — ensuring a successful transition to their new duty station and receipt of the appropriate pay and benefits.
I also encourage HR Pros and Leaders to prepare for processing PCSing Soldiers using IPPS-A, the system of record for personnel accountability. Remember, proper planning and utilization of the system will ensure we execute accurate and timely arrivals/departures, orders, awards, slotting, and assignments, and will prevent Failure to Lose (FTL)/Failure to Gain (FTG) discrepancies.
PayPer Mismatch (PPM) Report
The PPM Report is a Business Intelligence (BI) tool that helps Commanders ensure their Soldiers are paid on time and accurately every time. It allows them to review and analyze discrepancies in Soldier pay between IPPS-A and the Defense Joint Military Pay System (DJMS). This report helps Leaders and HR Professionals identify and address Soldier pay issues, while meeting audit requirements.
You may learn how to review the PPM by checking out the
User Productivity Kit (UPK) or the new PPM Quick Sheet here:
https://ipps-a.army.mil/Training/Training-Aids/.
Multiple Promotions Issue
HR Pros have noted that some Personnel Action Requests (PARs) have multiple promotions for a Soldier
all on the same date, which can cause inaccuracies in pay and service history. Our team is working on a fix for this, but I urge everyone to log into IPPS-A and confirm the accuracy of their Personnel Action Summary. Please submit a Customer Relationship Management (CRM) case if you find any issues.
New Help Desk Hours
The IPPS-A Help Desk provides support for inbound calls and case escalations 7 days a week. Please note that the daily IPPS-A Help Desk hours changed to 0700 – 1900 ET.
Any calls received after hours will have the option to leave a voicemail for follow up the next business day. As always, users have 24/7 access to IPPS-A’s knowledge database and can submit a CRM case.
Thank you for everything you do for IPPS-A and our Army. For additional information and resources, visit our website at
https://ipps-a.army.mil/.
Keep driving the change we need in our Army!
v/r,
Becky
Rebekah S. Lust
COL, AG
IPPS-A FMD Director
IPPS-A website:
https://ipps-a.army.mil/
IPPS-A Facebook:
https://www.facebook.com/armyippsa/
IPPS-A YouTube:
https://www.youtube.com/c/IPPSA
IPPS-A Instagram:
https://www.instagram.com/usarmy_ippsa/