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News | Sept. 18, 2024

HOT TOPIC: DD93 Dependent Phone Number, Absence Requests, & Absence Supervisor Issue

18 SEPT 2024: DD93 Dependent Phone Number
Soldiers, please check your DD93 Form! We are aware that in some cases when a Servicemember is trying to update their dependent's phone number the system may incorrectly pull the wrong number. This only displays incorrect on the DD93 update page BUT is correct on the actual DD93 form that is submitted to iPERMS. To verify the correct phone number is being populated, click "Generate DD93 Form" after completing updates.
Work to fix this issue is still on-going. Stay tuned for updates.

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28 AUG 2024: Absence Requests

To enhance system stability and improve latency, attachments added to Absence requests that are greater than 60 days old from the absence end date will be removed from IPPS-A. This also includes attachments for Special and Incentive Pay requests after 60 days after the end date of the transaction. This update will take place on 5 September 2024.


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12 AUG 2024: Absence Supervisor Issue
Your Soldiers may not be able to find their Approver via the search function (magnifying glass icon) on the initial landing page, "PAID Absences."
 
Our technical team is assessing upgrades to the system that will prevent this issue moving forward. In the meantime you must log into IPPS-A and complete the following steps to be able to action items for your Soldiers.
 
Supervisors will:
1) Select the Access Request tile on the Self-Service Homepage 
2) Locate "New Access Request"
3) Scroll down to the New Requested Security Settings section, select Show New Roles
4) Find role, IP_HCMWF_APPROVER, select the checkbox on the left of the title
5) Continue to fill the Access Request, select Submit
Once the request has been approved through standard unit workflow, this action will allow Supervisors to approve absences at routing.
 

Thank you for your continued support and patience as we improve IPPS-A.